IdentoGO
Florida
Fingerprinting & Enrollment Services
COVID-19 DELAYS
To our IDEMIA customers,
Due to the impact of the COVID-19 epidemic we are experiencing a temporary reduction in the number of enrollment centers available for fingerprint appointments. We understand that this may result in a temporary inconvenience to our customers due to enrollment center proximity and appointment availability. IDEMIA is committed to providing our services which allow continuity for many critical community and government services, such as healthcare, foster care, and other essential services that protect and serve our population. We ask for your support and understanding as we navigate this challenging time together.

Enrollment Center Health and Wellness
ENROLLMENT CENTER STAFF AND CUSTOMERS MUST WEAR A FACE COVERING TO ENTER OUR CENTERS UNLESS EXEMPTED DUE TO AGE OR A MEDICAL CONDITION.

Health and wellness are critical to our ability to provide essential services to the public. If you are feeling sick and have scheduled an appointment with us, we ask that you visit us online or call to reschedule your appointment. Be aware that if you are exhibiting symptoms while at an enrollment center, we may kindly ask to reschedule your appointment. Our staff are trained to sanitize their hands between customer interactions, and to disinfect surfaces that customers come in contact with regularly. In response to the Coronavirus, we have increased cleaning protocols related to high-touch surfaces like door handles, keyboards, counters, chairs, etc. We have directed our team to stay home and see a doctor when they are not feeling well.

Please print the confirmation statement at the end of your enrollment and follow all published safety guidelines we have implemented based on CDC and WHO recommendations.

For Licensing, Certification or Employment requirements in Florida
You must finish the registration process to be fingerprinted. You will receive an email or a confirmation number when registration is complete.

For New Appointments

To schedule a new appointment, click the green button below. We will ask you for the information needed to schedule and process your background check.

To Mail In Your Fingerprint Card

To register to send your prints through the mail, click the button below. You will be asked to mail your fingerprint cards to Prints, Inc. after payment is made. Only out of state residents or individuals physically unable to be digitally printed are able to use this option.

To Look Up or Change an Existing Appointment

To look up, reschedule or cancel your appointment, please choose one of the below methods to locate your record.

Please enter the registration id (REGID) of the registration you want to edit.
Please enter the email address used to schedule your appointment.

For Fingerprint Rejection Notices

To schedule your retake appointment, we need to lookup your registration. Please choose one of the below methods to locate your record.

Please enter the registration id (REGID) of the rejected registration.
Please enter the transaction control number (TCN) on the rejection notice.
Please enter the email address used to schedule your appointment.
For Travel Security Screening and Transportation Threat Assessments:
A link to modify your appointment has been sent to the email address entered.
Email address not found. Please try again.
Our records indicate that this appointment was completed. For further information, please contact Customer Service.
Please contact Customer Service for assistance regarding your appointment
Registration found for
Location
Appointment Date/Time
Your appointment is older than 90 days and can not be changed. Please cancel your appointment and schedule a new appointment.
Registration found for
Walk-In Registration
Registration found for
Please confirm
No registration found matching the provided information
No record was found for the given TCN and Date of Birth. Please confirm the values and try again.
No record was found for the given UEID. Please confirm the values and try again.
The provided registration id (REGID) was not found or is not eligible for the retake service.
The provided TCN was not found or is not eligible for the retake service.
Invalid TCR entered. Please check the number and try again.
The provided email was not found or is not eligible for the retake service.
No registration found matching the provided information
No registration found matching the provided information
No registration found matching the provided information
No registration found matching the provided information
No registration found matching the provided information
Your registration has been cancelled.
Registration found for
Registration found for
Registration found for
Current Status is:
Registration found for
Returning to the start of the application will remove all of the information entered during this process. Please confirm you wish to continue to the start of this process.
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**Please note, due to COVID-19 we are taking the precautionary measure to quarantine all incoming mail for 1 day before we begin our Card Scan Processing steps. You have selected the Pay for Ink Card submission process. You will be asked to send in a fingerprint card to IdentoGO after making payment arrangements. You are verifying that you are either Out of State or physically unable to be printed.
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